Privacy Policy

Kunja Dreaming is committed to protecting your privacy and handling your personal information with care, respect, and security. We collect personal information only for the purpose of communicating with customers, processing orders, and providing a smooth client experience. We prioritise the safety of your information and use secure systems to ensure it is protected and only accessible by authorised representatives of Kunja Dreaming.

Information We Collect

We may collect personal details such as:
Name Phone number Email address Delivery or billing address Order history and communication records When processing payments, limited transaction-related information may be recorded for accounting and order confirmation. We do not store sensitive financial details such as credit card information, as all payments are processed securely through third-party payment providers.

How We Use Your Information

Your information is used for purposes including: Processing and fulfilling orders Communicating with you about your purchase or enquiry Providing tracking and delivery updates Responding to customer service requests Maintaining internal records for business operations Sending optional updates, offers, or announcements (if you have opted in) We may also use feedback, reviews, or communication history to improve our services and customer experience.

Data Protection & Security

All personal information is stored securely within our systems and is only accessed when necessary for business operations. We take reasonable steps to ensure your data is protected from misuse, loss, unauthorised access, or disclosure.

Sharing of Information

Kunja Dreaming does not sell, rent, or share your personal information with third parties for marketing purposes. Your information is only shared when required to: Process payments (via secure payment providers) Arrange shipping and delivery (couriers such as Australia Post) Comply with legal obligations if required by law All third-party providers used are required to handle your information securely.

Communication

We may contact you regarding: Order updates and delivery information Customer support enquiries Important business or service announcements Optional promotions or updates (if subscribed) You can opt out of marketing communications at any time.

Your Rights

You may request access to your personal information, or ask for corrections or deletion where applicable, by contacting us directly